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What is the duty of a fiduciary? A recent case involving a broker-dealer firm in Puerto Rico is raising the issue

According to the Uniform Securities Act of Puerto Rico, broker-dealers and investment advisors in the commonwealth “must observe the highest standards of fiduciary duty toward their customers and clients.” But not all firms seem to adhere to this rule. Case in point is, potentially, Oriental Financial Services.

Based in San Juan, Oriental Financial recently sent a letter to one of its customers regarding an arbitration claim filed earlier this year with the Financial Industry Regulatory Authority (FINRA). Essentially a break-up letter from president Sean Miles, it informed the client that Oriental and “its agents, employees, parent and affiliates withdraw and disclaim any and all investment advice with regard to your accounts, including but not limited to the Puerto Rico securities.”

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